Refund Policy

Thanks for purchasing our products at koksandtales.com operated by Koks&Tales. In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer support team.

CONTACT

Koks&Tales CV, Schrijnwerkersstraat 9, 3500 Hasselt

contact@koksandtales.com  |   VAT: 0725 602 659

OPENING HOURS
Tuesday - Saturday: 9am to 12am

To be certain before planning your visit, please check our facebook and instagram page for any changes in opening hours. 

  • Black Facebook Icon
  • Black Instagram Icon

©2021 by Koks & Tales. Made by This Way Up

  • facebook
  • White Instagram Icon

It is strictly prohibited to take pictures for personal gain, commercial purposes or to be featured on blogs, vlogs or any kind of platform without explicit permission from the owner.