Shipping Policy

Thank you for visiting and shopping at Koks&Tales.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

* Delivery delays can occasionally occur.

Shipment in Belgium

Koks&Tales ships to addresses in Belgium.

Shipment confirmation & Order tracking

You will receive a Confirmation email once you ordered. You won't receive a shipment confirmation or tracking number.

Customs, Duties and Taxes

Koks&Tales.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Koks&Tales.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside Belgium.

Returns Policy

Our Refund Policy provides detailed information about options and procedures for returning your order.

CONTACT

Koks&Tales CV, Schrijnwerkersstraat 9, 3500 Hasselt

contact@koksandtales.com  |   VAT: 0725 602 659

OPENING HOURS
Tuesday - Saturday: 9am to 12am

To be certain before planning your visit, please check our facebook and instagram page for any changes in opening hours. 

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©2021 by Koks & Tales. Made by This Way Up

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It is strictly prohibited to take pictures for personal gain, commercial purposes or to be featured on blogs, vlogs or any kind of platform without explicit permission from the owner.